24/7 Support Included
in All Cluster Prices

Get hosted Elasticsearch, and never pay more for support. It’s always included and backed by a support response SLA.

How to Use our New Qbox Ticketing and Support System

We are excited to announce our new ticketing and support system that will go live on August 7, 2019. This updated system gives you easier access to our support team and ensures that you are kept up-to-date on the status of your open tickets.

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For this type of problem max
(Production issues) 1hr 1 (800) 489-7822
Product questions 4hr Open a ticket
Upgrades, maintenance, migrations 8hr Open a ticket
General Questions 24hr Open a ticket

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