Security & Data

How do you handle backups / disaster recovery?

By default, backups run every 24 hours and files are stored offsite for 7 days. Thus, clusters can be restored to any prior state within the past week. If you want backups...

What are the security options for Qbox clusters?

Aside from SSL, all clusters are set up with HTTP Basic authentication (username/password) upon provisioning. Whitelisting for both HTTP and transport traffic, VPC peering and encryption-at-rest are also available.  To ...

How do I configure SSL, and does it cost anything?

SSL is free and enabled by default and an HTTPS endpoint with basic auth is provided for your cluster on the dashboard. We don't allow custom SSL certificates on our c...

How do I export my snapshots?

Qbox does not currently support the suspension of clusters through the dashboard. As an alternative, our support team can manually export snapshots to a customer filestore, such as Amazon S3....

How do I back up and restore my data?

Backups run daily using Elasticsearch's Snapshot API , these backups are stored in our remote storage. We will have redundant storage for the past 7 days. You can restore a cluster to any of...